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RESPONSIBILITY
- Review daily arrival list for next day and ensure necessary correspondence for the purpose of billing are present and all information are correctly updated
- Ensure all reservation bookings received either by fax or e-mail is keyed in Opera in a timely manner and reply to guests soonest possible
- Monitor call handling so that opportunities in up-selling are maximized
- Alert the Reservations Manager of any sudden fluctuation in occupancy levels in any of the five properties
- Provide assistance to the team for special requests or problems that may arise in the department
REQUIREMENTS
- Diploma In Business, Marketing, or related discipline.
- Excellent communication and written in Bahasa and English.
- Pleasant personality and presentable outlook.
- Has experience with data entry and has knowledge about Opera system
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